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Shipping and Delivery Policy

Introduction

This Shipping and Delivery Policy outlines the terms and conditions governing the shipping, handling, and delivery of products related to services provided by Intap Studios Private Limited (“PhotoZoot”)

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Definitions

  • You or Your: The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement): Refers to Intap Studios Private Limited (“PhotoZoot”)

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Shipping Cost

If your products require shipment to PhotoZoot to generate the ideal output, the cost and responsibility of shipping both to and from PhotoZoot will be borne by You. We will not be liable for any shipping costs incurred.

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Insurance Cost

In instances where your products must be sent to PhotoZoot for services, the cost and responsibility of insuring the products during transit to PhotoZoot, while at PhotoZoot, and during return transit to Your location will be borne by You. We recommend that You adequately insure your products to protect against potential loss or damage.

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Delivery Timelines

At PhotoZoot, we are committed to delivering high-quality processed images to our clients as efficiently as possible. Below are our standard timelines for delivering your final images:

  1. Image Processing Time

    • After your photoshoot, our team will begin processing the images immediately.

    • Standard Processing Time: Within thirty (30) business days from the date of payment or the date of the product shoot, whichever is later. If the invoice specifies different terms, those terms will apply. Otherwise, this timeframe will be followed

  2. Delivery of Processed Images

    • Once processing is complete, your images will be delivered digitally:

      • Digital Download: Images will be sent via a secure download link directly to your email. Delivery occurs immediately after processing is complete.

  3. Additional Information

    • We will notify You via email once your images are ready for delivery.

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If there are any delays or issues with your order, Our team will contact You promptly to provide updates.

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